Mobile app coming soon

HOW IT WOrKS
Your Path to Claim Success
Four simple steps from intake to approval

Complete Your Intake

Tell us about your service and conditions

  • Fill out comprehensive intake form (15-20 minutes)
  • Upload supporting documents (if available), such as Defence medical records or clinical reports
  • We securely store everything in Australian data centres.

Document Analysis

We process and validate your information

  • AI intelligently identifies relevant clinical and service details from your documents
  • Cross-reference with your form responses
  • Identify any gaps or missing evidence

Guided Lodgement

Submit your claim with confidence

  • Help you match your conditions to applicable SOPs
  • Step-by-step MyService guidance with visual walkthroughs
  • Complete the checklist before submission

Ongoing Support

We’re with you until approval

  • 24/7 AI claim support for real-time answers, clarification, and next steps
  • AI chatbot helps review and guide responses to DVA correspondence
  • Assistance in understanding delegate requests
  • Support until your claim is approved
  • Timeframe tracking with alerts if DVA responses are delayed
OUR PRICING

Transparent & Predictable

Monthly Plan

$350

Upfront

$140/month

$350 upfront includes onboarding + your first month

Covers account setup, structured intake, and initial claim preparation.

Yearly Plan

$1,680

$350

$140/month

We waive the $350 initial onboarding fee

Ongoing structured assistance until your claim is approved.